TERMS OF SERVICE

Welcome to The Watch Broker.

These Terms of Service govern your use of The Watch Broker website and any purchases made through our website. By accessing our website or placing an order, you agree to these Terms of Service.

Throughout these Terms, “we”, “us” and “our” refer to The Watch Broker.

1. General Information

Brand: The Watch Broker
Email: contact@thewatchbroker.com

Legal Name / Business Name: The Watch Broker

2. Use of Our Website

By using our website, you agree to use it only for lawful purposes and in accordance with these Terms.

You must not use the website:

• For fraudulent or unlawful purposes

• To transmit malicious software or harmful code

• To interfere with the security or operation of the website

• To collect or misuse personal information belonging to others

• To infringe intellectual property or other legal rights

• To attempt unauthorized access to our systems or customer accounts

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers, or website security.

3. Products

The Watch Broker offers watches and related products, including new and pre-owned timepieces where specified.

We make reasonable efforts to describe and display our products accurately, including their condition, characteristics, specifications, and included accessories where applicable.

For pre-owned watches, minor signs of previous ownership may be present. Relevant known signs of wear or condition information should be reflected in the product description and/or photographs where applicable.

Availability may be limited, and certain watches may be unique or available in very small quantities.

4. Product Information

Customers are responsible for reviewing the product description, photographs, specifications, condition information, dimensions, and other relevant information provided before purchasing.

Product photographs and videos are intended to represent the watch as accurately as reasonably possible. However, lighting conditions, photography, and differences between screens may affect how colors and finishes appear.

For pre-owned watches, photographs and descriptions should be considered together when assessing the condition of the watch.

Where reference numbers, production years, movement information, materials, dimensions, or other specifications are provided, we make reasonable efforts to ensure their accuracy.

5. Authenticity

Authenticity is an important part of our approach at The Watch Broker.

We take reasonable measures to assess the watches we offer and the information available to us before listing them for sale.

Where applicable, watches may be reviewed based on their identifying characteristics, components, condition, documentation, reference information, and other relevant factors.

Unless expressly stated otherwise for a particular product, references to authenticity or verification should not be interpreted as meaning that a watch has been independently certified by its original manufacturer.

Nothing in this section limits any statutory rights relating to products that are counterfeit, misrepresented, defective, or otherwise non-conforming.

6. Orders

By placing an order, you confirm that the information you provide is accurate and complete.

After successfully placing an order, you will normally receive an order confirmation at the email address provided during checkout.

We reserve the right to refuse or cancel an order where permitted by law, including in cases involving:

• Suspected fraud

• Unauthorized transactions

• Payment issues

• Obvious pricing errors

• Product unavailability

• Duplicate orders resulting from a technical error

• Misuse of promotional offers

If we cancel an order after payment has been collected, the relevant amount will be refunded.

7. Prices

Product prices are displayed on our website and may vary depending on the customer's market, location, or selected currency.

Prices may change at any time. However, price changes will not normally affect an order that has already been validly placed, except where applicable law permits otherwise.

The total amount payable, including applicable shipping charges and taxes collected by us, will be displayed before checkout is completed.

8. Payment

Payment must be made using one of the payment methods available during checkout.

By providing payment information, you confirm that you are authorized to use the selected payment method.

Payments may be securely processed by third-party payment providers.

We do not guarantee that every payment method will be available in every country or for every transaction.

Additional verification may be requested where reasonably necessary for fraud prevention or transaction security.

9. Shipping and Delivery

Shipping options, costs, and estimated delivery times are described in our Shipping Policy and/or displayed during checkout where applicable.

Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, severe weather, security checks, or other logistical disruptions.

Customers are responsible for providing accurate and complete delivery information.

Because watches can be high-value items, certain shipments may require tracking, insurance, or a signature upon delivery.

10. International Orders

International shipments may be subject to customs inspections, import restrictions, taxes, duties, or other requirements imposed by the destination country.

Customers are responsible for checking whether the products ordered can legally be imported into their country.

Where duties, taxes, or other import charges are not collected during checkout, they may be payable by the recipient, subject to applicable law.

Customs processing may also affect estimated delivery times.

11. Returns and Refunds

Returns, withdrawal rights, cancellations, and refunds are governed by our Return & Refund Policy and applicable consumer protection laws.

Eligible consumers may have statutory withdrawal rights, including, where applicable, a 14-day withdrawal period for certain distance purchases in the European Union.

Nothing in these Terms limits mandatory statutory rights available to consumers.

12. Accuracy of Information

We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, specifications, prices, promotions, shipping charges, or availability.

Where permitted by law, we may correct such errors and update information.

If a material error affects an order that has already been placed, we will handle the situation in accordance with applicable law.

13. Intellectual Property

All original content available on The Watch Broker website, including but not limited to:

• The Watch Broker name and branding

• Logos and graphic elements

• Original product photography

• Videos

• Graphics and illustrations

• Website designs

• Original product descriptions

• Written content

is owned by, licensed to, or otherwise lawfully used by The Watch Broker or the applicable rights holder and may be protected by intellectual property laws.

Content may not be copied, reproduced, modified, distributed, or commercially exploited without appropriate authorization.

Third-party trademarks, watch brand names, logos, model names, and other intellectual property remain the property of their respective owners.

Unless expressly stated otherwise, The Watch Broker is an independent retailer and is not affiliated with, endorsed by, or an authorized dealer of any watch manufacturer merely because its products or trademarks appear on our website.

14. Third-Party Services

Our website may use or provide access to services operated by third parties, including Shopify, payment providers, shipping carriers, analytics providers, and marketing services.

Your use of certain third-party services may also be governed by the applicable third party's own terms and privacy policies.

We are not responsible for third-party services to the extent that responsibility may lawfully be excluded.

15. Personal Information

Personal information submitted through our website is processed in accordance with our Privacy Policy and applicable data protection legislation.

Please review our Privacy Policy for further information regarding how personal data is collected, used, stored, and protected.

16. Prohibited Activities

You may not use our website or its content to engage in fraudulent, abusive, malicious, or unlawful conduct.

Prohibited activities include, where applicable:

• Automated scraping without authorization

• Unauthorized access to accounts or systems

• Attempts to compromise website security

• Fraudulent payment activity

• Identity theft

• Unauthorized commercial reproduction of our content

• Interference with the normal operation of our website

We reserve the right to take reasonable measures to protect our website and customers from such activities.

17. Disclaimer

We make reasonable efforts to provide accurate information about our watches, products, and services.

Product availability, specifications, condition information, and other details may occasionally change or require correction.

Nothing in these Terms excludes any warranty, guarantee, liability, or consumer right that cannot legally be excluded under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, The Watch Broker will not be responsible for indirect or consequential losses arising solely from circumstances for which liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Mandatory consumer rights remain unaffected.

19. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses reasonably resulting from your unlawful use of our website or a material breach of these Terms.

This provision does not restrict any mandatory consumer rights.

20. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

21. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices, website functionality, or legal obligations.

The Terms applicable to an order are generally those made available at the time the order is placed, subject to applicable law.

The date of the latest update will be displayed at the top of this page.

22. Governing Law

These Terms are governed by the law applicable to the business operating The Watch Broker, subject to mandatory consumer protection rules.

If you are a consumer, any choice of governing law does not deprive you of mandatory consumer protections that apply under the laws of your country of residence.

Any dispute will be handled in accordance with applicable consumer protection and jurisdiction rules.

23. Contact Information

For questions regarding these Terms of Service, orders, or our website, please contact:

The Watch Broker
Email: contact@thewatchbroker.com